FreightMango Standard Operating Terms and Conditions

This Agreement is between FreightMango USA, Inc., (“FreightMango”) a Delaware company and the User of FreightMango’s products and services available on the FreightMango website at freightmango.com / app.freightmango.com (“Website”). This Agreement was last updated on 1st March, 2021, and is effective between User and FreightMango as of the date of User’s acceptance of this Agreement. This Agreement describes the terms and conditions that govern User’s use of the Website. Access to this Website is subject to User’s acceptance of this Agreement.

BY CLICKING ON THE "I AGREE" BUTTON BELOW, AND BY USER’S CONTINUED USE OF THIS WEBSITE, YOU AGREE THAT YOU UNDERSTAND THE TERMS AND CONDITIONS OF THIS AGREEMENT AND THAT YOU AGREE TO BE LEGALLY BOUND BY THIS AGREEMENT (INCLUDING ANY RELATED POLICIES), as they may be modified by FreightMango from time to time. If you do not agree to the terms and conditions contained in this agreement or FreightMango’s policies, please do not use FreightMango’s Services or its platform. User’s continuance of usage of this Website is acknowledgment of acceptance of terms and conditions under this agreement, including all modifications.

1. Interpretation

For the purpose of Agreement, wherever the context so requires, the term:

"Agreement" is a reference to the terms and conditions contained in this agreement and any FreightMango policies relating to the use of the Website.

"Buyer" shall mean any Person who is willing to buy Freight Services from the Sellers using the Website.

"Force Majeure Event" shall mean any event that is beyond the reasonable control of FreightMango and shall include, without limitation, sabotage, fire, flood, explosion, act of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorized access to computer data and storage device, computer crashes, virus attacks, breach of security and encryption, and any other similar events not within the control of FreightMango and which FreightMango is not able to overcome.

"Freight Services" shall mean services as more specifically displayed on FreightMango’s Website from time to time by Sellers, offering domestic and international transportation and logistics services, and associated services including freight insurance or customs brokerage services, trade finance, etc.

"Information" is a reference to any requests for quotes you list, any information you provide to FreightMango or other members of this Website in the registration, bidding or listing process, in public messages (which includes any feedback you may provide regarding members), through any email feature that FreightMango provides, and includes descriptions of the services and any content you post within FreightMango’s Website.

“Member” shall mean a Buyer or Seller (or collectively Buyers and Sellers) who has entered into the necessary agreements (i.e. The Digital Freight Marketplace Customer/User Agreement or the Vendor/Supplier Agreement, as applicable) and been granted access to the Website by FreightMango.

"Person" shall mean an individual, a corporation, a partnership, a joint venture, a trust, an unincorporated organization or any other legal entity.

“Services” or “FreightMango’s Services” shall mean the services provided by FreightMango as defined in Section 2 below.

"Seller" shall mean any Person, including, inter alia, a freight forwarder, non-vessel-operating common carrier (“NVOCC”), vessel-operating common carrier (“VOCC”), insurance company, financial institution, customs broker, surface freight forwarder, property broker, motor carrier, warehousing services provider, or other professional vendor, who is willing to provide Freight Services to the Buyers using the Website.

“User” refers collectively to any party, Buyer, Seller, or other, that is using the FreightMango Website or FreightMango Services.

A reference to "FreightMango", "FreightMango’s" and "Company" is a reference to FreightMango.

The references to "you", “your” and "User" refer collectively to User, and each of User’s employees, agents, contractors, related bodies corporate or other third parties who access this website on User’s behalf and acting with User’s express or implied authority.

2. FreightMango’s Services

2.1. FreightMango provides highly customer-focused end-to-end global digital freight solutions for importers and exporters covering door-to-door transportation solutions. As part of this spectrum FreightMango may choose to provide support services to Sellers including but not limited to warehousing coordination, logistics coordination, support call center, payment facilitation and other services. FreightMango acts only as a marketplace for importers and exporters to connect with ocean and associated transportation and logistics service providers and therefore, does not exercise ownership or control over the goods being imported or exported. FreightMango provides marketplace services and will not be liable to guarantee any Freight Service provided by any Seller on its platform. The Buyers purchasing Freight Services on the Website fully understand that FreightMango does not have control over shipments arranged on the Website, but will use its best efforts to ensure the relevant status updates and other information related to the Freight Services are available to Buyers and Sellers.

2.2. FreightMango does not act as an ocean or surface transportation provider, freight forwarder, customs broker, warehousing service provider, insurer or financial institution. Instead, it provides a marketplace for Buyers and Sellers of Freight Services. FreightMango charges a service fee for use of the Services. The User acknowledges that FreightMango does not validate or otherwise authenticate, certify, confirm or endorse the Buyers or Sellers on this Website, nor does it endorse or guarantee the provision of the Freight Services, or make any guarantees as to payment for the Freight Services. All direct communications, both verbal and written, are essentially between the Buyer and Seller using FreightMango for ease of coordination. FreightMango is not responsible for and does not verify the accuracy of the information provided by a Member via the Website. FreightMango will use its best efforts to ensure veracity and accuracy, where possible.

2.3. The domain name freightmango.com / app.freightmango.com is owned by FreightMango. The Website serves only as an online marketplace and digital platform for the purchase, coordination and, where available, tracking of ocean and surface transportation, logistics and other allied services.

3. Applicability of Other Terms and Policies

To the extent that there is a conflict between this Agreement and any other documents executed between you and FreightMango, the provisions of this Agreement will govern, unless you agree otherwise with FreightMango in a written agreement.

Other documents which operate in conjunction with this Agreement and which are incorporated into this Agreement by reference include:

­- The Digital Freight Marketplace Customer/User Agreement

- The Vendor/Supplier Agreement

- The FreightMango Privacy Policy

You should read the applicable agreements and policies carefully. These documents and this Agreement may be updated by FreightMango from time to time.

4. Modifications to the Agreement or FreightMango’s Services

4.1. FreightMango may at any time modify any of the terms and conditions of this Agreement and/or the terms of FreightMango’s policies. Unless FreightMango notifies you in writing or otherwise, modifications to this Agreement or FreightMango’s policies are effective upon being posted on the Website. You agree to check this Website regularly for modifications and other notices. User’s continued use of the Website following a modification of this Agreement or a policy constitutes User’s acceptance of all modifications posted on this Website. If you do not agree to a modification, you may terminate this Agreement by notifying FreightMango in writing and/or discontinue using this Website and the Services. If, after any changes to this Agreement or any of FreightMango’s policies, you continue to use FreightMango’s Website, you will be considered to have accepted the varied terms and conditions as part of the Agreement.

4.2. Eligibility: Use of the Website is available only to Persons who can enter into legally binding contracts. FreightMango reserves the right to terminate any Person’s use and/or refuse to provide such Person with access to the Website if it is brought to FreightMango’s notice or if it is discovered that such Person is not eligible to use the Website.

5. Membership

FreightMango offers the Services to its Members. By agreeing to the terms and conditions of this Agreement, you acknowledge that you are eligible to enter into legally binding contracts of this nature. FreightMango reserves the right to change its services and suspend, terminate or restrict User’s membership at any time, in accordance with the terms of this Agreement or FreightMango’s policies. FreightMango may, solely at its own discretion, suspend or terminate your membership and may prevent you from accessing FreightMango’s Services either temporarily or permanently. If your membership is suspended or terminated, you are prohibited from applying for a new membership account with FreightMango, unless otherwise agreed to in writing by FreightMango. A User’s membership is not transferable. Your account (including feedback and any associated user identification) may not be dealt with in any way by any third parties. Third parties must not be permitted to use your account and you are prohibited from transferring or selling your account to a third party. You shall be responsible for maintaining the confidentiality and security of the password and for all activities that occur in and through your account. As a Member you are responsible for maintaining control of your account and for any activity that occurs on User’s account. To maintain the safety of the Website and FreightMango’s Services, you must report any unauthorized use of your account and associated user identification to FreightMango as soon as possible after becoming aware of the unauthorized use. Any response from FreightMango regarding this will be sent to the e-mail address which was used at the time of sign up. You shall ensure that you exit from the account at the end of each session. Use of another user’s account information for availing the Services of the Website is expressly prohibited. You hereby agree that if you provide any information that is untrue, inaccurate, not current or incomplete, (or becomes untrue, inaccurate, not current or incomplete) or if FreightMango has reasonable grounds to suspect that such information is untrue, inaccurate, not current, incomplete, or not in accordance with this Agreement, FreightMango shall have the right to indefinitely suspend or terminate your membership on the Website and block your access to the Website.

6. Transactions with Other Members

FreightMango provides the Website as an online venue that allows Members to communicate, request quotes, offer, sell and purchase Freight Services. You acknowledge and agree that FreightMango is not involved in the actual transaction between the Buyer and the Seller. FreightMango is not responsible for the adequacy and/or accuracy of the Freight Services offered, safety and legality of the cargo to be shipped, and FreightMango is not responsible for the quality, safety or legality of items or content posted by members on to the Website, the truth or accuracy of listings, or the ability of Sellers to provide the Freight Services. FreightMango cannot ensure and does not guarantee that a Member will actually complete a transaction or act lawfully while using the Website. When you enter into a transaction you create a legally binding contract with another Member. You are solely responsible for ensuring that you comply with your obligations to that Member. If you do not comply with your obligations, you may become liable to that Member. Likewise, if another Member breaches an obligation to you, you are solely responsible for enforcing any rights that you may have against that Member. Furthermore, you must ensure that you are aware of the relevant laws applicable to you in purchasing and/or selling the goods and services and providing the cargo to be shipped. Unless FreightMango advises otherwise on the Website, FreightMango does not offer any insurance or purchaser protection. While FreightMango may make a record of all of your transactions, FreightMango is not liable for any loss of data, technical or otherwise, Information, particulars supplied by you, due the reasons beyond its control like corruption of data or delay or as a result of a Force Majeure Event. FreightMango is not liable for any partial or total lack of access to the Website as a result of a Force Majeure Event.

7. Intellectual Property

FreightMango exclusively owns all rights, title and interest in, and to any software, tools, utilities, processes, inventions, devices, methodologies, specifications, documentation, techniques and materials of any kind used or developed by FreightMango in connection with the Website (collectively “FreightMango Materials”) as well as any text, data, images, information or other materials that are posted, generated, provided or otherwise made available by us through the Website (collectively “FreightMango Content”). FreightMango’s rights expressly include all worldwide patent rights, copyright rights, trade secret rights, know-how and any other intellectual property rights (“Intellectual Property Rights”) in the FreightMango Materials and the FreightMango Content. You have no rights in any FreightMango Materials or FreightMango Content. You also cannot record or otherwise access or make use of our data with automated programs, software, or any other method.

You thereby agree to protect the proprietary rights of FreightMango during and after the term of this Agreement. You may not selectively download portions of the Website without retaining the copyright notices. You may download material from the Website only for the purpose intended by this Agreement. Any infringement shall lead to appropriate legal proceedings against you at appropriate forum for seeking all available remedies under applicable laws.

8. Buyer Terms

8.1. The following terms shall be additionally applicable to Buyers: Where you purchase goods and services through a fixed price format, agree to a quote or provide a counter-bid on the goods and services which is accepted by the Seller, you agree with the Seller to be bound by the terms and conditions of sale included in the listing description and as otherwise agreed to between you and the Seller. Subject to any legal right to the contrary you are contractually obliged to complete the transaction with the Seller. When requesting a quote, you must describe the requirements for the goods and services you wish to purchase, fully and accurately. You must be legally able to transport the items for which you are requesting the quote. You hereby confirm that FreightMango neither confirms nor verifies the quotes provided by the Seller. You hereby acknowledge that FreightMango will not be a party to the agreement between you and the Seller and will not act as a freight vendor, forwarder, insurer, broker, contracting agent or other representative. The Seller will be solely responsible for performing all obligations under any agreements with you in relation to the order placed. You are required to pay FreightMango’s fees for using the Services on its Website. Any dispute relating to the delivery of Freight Services shall be resolved directly between you and the Seller, and FreightMango shall, under no circumstance, be held liable or responsible for the same. FreightMango offers no guarantee or warranty that a Seller will provide you with a quote for Freight Services; the Seller has the necessary licenses for providing the Freight Services under all applicable laws; the Freight Services provided by the Seller will be provided skillfully and competently in a workmanlike manner. You shall be solely responsible for undertaking appropriate and effective due diligence and related analysis before entering into any arrangement with a Seller on the Website. You acknowledge and agree that FreightMango does not guarantee the quality of Freight Services being provided to you. You are solely responsible for coordinating and communicating with the Seller for the performance of the availed Freight Services.

8.2. Disputes with Sellers. By using FreightMango, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of Sellers or other third parties will be limited to a claim against the particular Sellers or other third parties who caused you harm, and you agree not to attempt to impose liability on FreightMango, or seek any legal remedy from FreightMango with respect to such actions or omissions.

9. Seller Terms

9.1. The following terms shall be additionally applicable to Sellers: You warrant and agree to maintain in full force for the duration of registration in FreightMango’s Website, all consents, approvals, authorizations, licenses, orders, registrations, clearances and qualifications (being of a governmental, corporate or other nature) necessary for the performance of the Freight Services listed by you on FreightMango’s Website. You shall be required to populate details of your Freight Services, their cost along with such other information on the Website as maybe required by the Buyers. You hereby authorize FreightMango to automate price quotes based on the rates you provide; advertise and promote your Freight Services on the Website; and create a profile page for you to share basic information with Buyers about your organization, services offered and reviews. You hereby grant FreightMango a royalty-free, fully paid-up, worldwide, non-exclusive license to such use of your information, names, logos and such use by FreightMango shall not constitute a violation or infringement of your intellectual property. You hereby agree that you shall not use FreightMango’s name, logos or any other intellectual property without the prior written approval of FreightMango and where such use is permitted by FreightMango, you shall adhere to any usage guidelines provided by FreightMango. Your acceptance of this Agreement constitutes consent for FreightMango to act as your agent for the limited purpose indicated in this Agreement. You shall be solely responsible for ensuring that Freight Services and prices are correctly listed by you on the Website. If a Buyer places an order based on the specified rates, it shall become a binding contract between you and the Buyer. You shall also be required to specify, as well as regularly keep updated, the costs of additional services such as, inter alia, customs brokerage, insurance, and costs for shipment of hazardous materials, carry to room of choice accessorial, etc., for inclusion or exclusion by the Buyer. Once the shipment is delivered, you shall be required to inform FreightMango about the same through the Website. You shall be solely responsible for the rates for your Freight Services on Website are kept up to date. FreightMango cannot and will not be liable for any loss or damage arising from your failure to do so. FreightMango offers no guarantee or warranty that there would be a satisfactory response or any response at all, once the Freight Services are listed on the Website; you will be able to fully or partially collect the amounts due to you from the Buyer; or using the Website will result in higher number of customers or increased revenue for you. You are solely responsible for undertaking appropriate and effective due diligence and related analysis before entering into any arrangement with a Buyer. You acknowledge and agree that FreightMango has not carried out any background checks or other verification relating to the Buyer. You are solely responsible for coordinating and communicating with the Buyer for the performance of the order.

9.2. Disputes with Buyers. By using FreightMango, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of Buyers or other third parties will be limited to a claim against the particular Buyers or other third parties who caused you harm and you agree not to attempt to impose liability on FreightMango, or seek any legal remedy from FreightMango with respect to such actions or omissions.

10. Fraud or Illegal Activity

Without limiting any remedies available to FreightMango at law, in equity or under this Agreement, FreightMango may, in FreightMango’s sole discretion, suspend or terminate User’s membership if FreightMango reasonably suspects or believes, or is informed by a government agency that you have engaged in or may engage in fraudulent or illegal activity of any kind and you will have no claim whatsoever against FreightMango in respect of any suspension or termination of your membership under this clause.

11. User’s Listings

You are solely responsible for the information you provide on the Website (“User Information”), you agree that you will keep User Information up to date and that User Information and/or contents posted by you are in accordance with applicable laws. FreightMango is a passive conduit for the online distribution and publication of User Information. FreightMango is not responsible for the content of the User Information you provide. FreightMango may remove your User Information from the Website at FreightMango’s sole discretion. You are prohibited from providing User Information that is potentially or actually harmful to FreightMango, the Website or any third party and/or in contravention of any laws, rules and regulation. In this clause "harm" includes, but is not limited to, pure economic loss that FreightMango may or will suffer.

12. Cancellations

In the event a shipment does not proceed AFTER a quote is accepted on the Website by the Buyer, but BEFORE any services are performed by the Seller, a cancellation is deemed to have occurred. In the event of a cancellation, the User may be contacted by FreightMango and requested to provide information which confirms the basis of the cancellation. This may include written confirmation of the cancellation from by both the Buyer and the Seller, including reasons for the cancellation, identification of the party responsible for the cancellation, and comments. Repeated cancellations may result in FreightMango, at its sole discretion, cancelling a User's membership. Failure to exercise this discretion and cancel a User's membership after a cancellation does not prejudice FreightMango’s right to cancel a User’s membership for a subsequent cancellation.

Note: A cancellation is not deemed to have occurred if shipment is delayed or rescheduled at a time suitable to both the Buyer and the Seller.

13. Feedback

FreightMango has a member-initiated feedback system to provide evaluations of the Members that party has dealt with. Any feedback provided by you, or third parties in relation to activities on the Website is owned by FreightMango. You may use the feedback only for the purposes of conducting activities on FreightMango’s Website and only while you remain a User of the Website. You must not use feedback on this Website in any other venue or for any other purpose. You must not do or omit to do anything that will or is likely to undermine the integrity of the feedback system. FreightMango can suspend or terminate your membership at its sole discretion if FreightMango is concerned by any feedback about you.

14. Disputes with Other Users

FreightMango does not warrant that transactions between Members will be free of disputes. FreightMango is not responsible for resolving disputes between you and other users and FreightMango will not resolve or attempt to resolve disputes between you and other users. You agree that if you have a dispute with one or more users of this Website, all disputes must be resolved between you and the relevant user(s). Under this Agreement, you acknowledge that if FreightMango is contacted by a Member that claims to have a dispute with you regarding the Freight Services, you agree hereby expressly that FreightMango can release your contact information to that Member and/or any other authorities and person at FreightMango’s sole discretion in order for the dispute between you and the Member to be resolved.

You hereby irrevocably and unconditionally release FreightMango from all claims, demands and damages (actual and consequential) arising out of or connected with the dispute or FreightMango’s release of your contact information.

15. Communications

FreightMango will send you communications and notices regarding your transactions and your account on the Website. These communications are not an endorsement, guarantee or a legitimization of your transactions. You are responsible for completing all transactions you participate in, which includes complying with all relevant legal obligations including without limitation your legal obligations in relation to the purchase of the Freight Services, and the shipping of any cargo.

16. Unauthorized Activity

You must not: modify, adapt, or otherwise alter the Website; interfere, in any way, with the listings of other Members of this Website; provide false, misleading, deceptive or otherwise inaccurate Information; act fraudulently; engage in any activities that may result in the price of the goods and services being manipulated; copy, reproduce, create derivative works or publicly display any content contained in the Website (with the exception of User’s Information); infringe any third party’s copyright, patent, trade mark, trade secret, confidential information, or any other proprietary or intellectual property rights a third party may have; provide or facilitate another person's access to, reproduce, or otherwise make available, the Website or any part of the Website, to another person; create liability for FreightMango or cause FreightMango to lose (in whole or in part) the services of FreightMango’s ISPs or other suppliers; take any action that will result in an unreasonable or disproportionately large load being imposed on FreightMango’s infrastructure; directly or indirectly link to or include descriptions of goods or services that are listed for sale on a website that is not the Website; or you do not have a right to link to or otherwise include in the description of goods or services; list any Freight Services on FreightMango’s Website, or complete any transaction that was initiated using FreightMango’s Service, if such Freight Services or the transaction are likely to cause the violation of any applicable law, statute or regulation, this Agreement or any of FreightMango’s policies; knowingly being involved in the shipping of counterfeit, stolen items and/or restricted and/or forbidden cargo; violate any applicable law, statute, regulation or other applicable law or policy (including but not limited to those governing export and import control, economic sanctions, consumer protection, unfair competition, and criminal law); make references to any website or URL that, in FreightMango's sole discretion, contains material that is inappropriate for the Website or contains content that would be prohibited or violates the letter or spirit of this Agreement; use any robot, spider, other automatic device or manual process to monitor or copy the Website, or content contained in the Website; remove, disable, defeat, or otherwise circumvent any functionality of the Website (including a requirement to use a user name and password or other authentication method, or other security protection or preventative measures against unauthorized use); damage, disrupt, disable or otherwise impair the operation of the Website or interfere with the use of the Website by other persons, including introduce a virus, Trojan horse or other malware into the Website intended to cause damage, breach, malfunction, or other undesired effects to the Website, or carry out a denial of service attack; collude with, enter an agreement with or correspond with another Member or other person to avoid paying FreightMango fees; knowingly avoid FreightMango’s fees. FreightMango may terminate your membership should you do, or FreightMango suspect you may do, any of the above.

17. Confidential information

17.1. Confidential Information. “Confidential Information” means: (i) FreightMango Materials and FreightMango Content; (ii) any business or technical information that a party discloses to the other party and designates as “confidential” or “proprietary” at the time of disclosure; and (iii) any information that, due to its nature or the circumstances of its disclosure, the receiving party knows or has reason to know should be treated as confidential or proprietary.

17.2. Exceptions. Confidential Information does not include information that: (i) is or becomes generally known to the public through no fault or breach of this Agreement by the receiving party; (ii) is rightfully known by the receiving party at the time of disclosure without restrictions on use or disclosure; (iii) is independently developed by the receiving party without use of the disclosing party’s Confidential Information; or (iv) is rightfully received by the receiving party from a third party, who has the right to provide such information and who provides it without restrictions on use or disclosure.

17.3. Use and Disclosure Restrictions. Each party will not use any Confidential Information disclosed by the other party except as necessary for the performance or enforcement of this Agreement and will not disclose such Confidential Information to any third party except to those of its employees and subcontractors who have a bona fide need to know such Confidential Information for the performance or enforcement of this Agreement; provided that each such employee and subcontractor is bound by a written agreement that contains use and nondisclosure restrictions consistent with the terms set forth in this Section. Each party will employ all reasonable steps to protect all Confidential Information disclosed by the other party from unauthorized use or disclosure, including, but not limited to, all steps that it takes to protect its own information of like importance. The foregoing obligations will not restrict either party from disclosing such Confidential Information: (i) pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided that the party required to make such a disclosure gives reasonable notice to the other party to contest such order or requirement; (ii) to its legal or financial advisors; (iii) as required under applicable securities regulations; and (iv) subject to customary restrictions, to present or future providers of venture capital and/or potential private investors in or acquirers of such party.

18. Non-identifiable User Data

We shall be entitled to obtain and aggregate technical and other data about your use of the Website and Services that is non-personally identifiable with respect to you, whether as a Buyer or a Seller ("Aggregated Anonymous Data"). We shall further be entitled to use the Aggregated Anonymous Data to improve, support and operate the Services. It is however clarified that you will not be identified as the source of any Aggregated Anonymous Data.

19. Privacy

19.1. FreightMango’s Privacy Policy sets out the information (including personal information) FreightMango collects, and how FreightMango uses, protects, and discloses it, when you access and use the Site. In addition to FreightMango’s privacy policy, FreightMango receives, collects and stores any information you enter not just on the Website, but also that you provide to FreightMango in any other way. As described in the privacy policy, FreightMango collects the Internet protocol (IP) address used to connect User’s computer to the Internet, login, e-mail address, password, computer and connection information and purchase history. FreightMango may use software tools to measure and collect session information. FreightMango also collects personally identifiable information (including name, email, password, communications), payment details (including credit card information), comments, feedback, and reviews. FreightMango collects such information for purposes that include and are further described in the privacy policy. FreightMango will respond to requests provided for by applicable law in reasonable time within the time limits established by the applicable law. In the event that you do not want FreightMango to collect or process your information you should neither visit any Website nor use any services provided by FreightMango or its entities nor shall you contact FreightMango or any of its FreightMango entities. Your personal information will be disclosed to other members of this Website in the event that the member contacts FreightMango and claims that you and the other member are in dispute in relation to a transaction that was arranged via the Website, in order for the dispute to be resolved. If you wish to exercise a data subject right under applicable law or want to contact FreightMango regarding its Privacy Policy or with a question or comment, please send us an email to support@freightmango.com. The FreightMango Privacy Policy may be accessed here: https://www.FreightMango.com/privacy-policy. FreightMango may, for example, disclose your personal information to an overseas/domestic freight forwarder or carrier that is a member of FreightMango, an import/export organization, travel provider, a cloud data center or a customer information call center. FreightMango’s overseas service providers may be located in Europe, the Americas, Asia or Africa. You hereby expressly agree that FreightMango is allowed to disclose your information to a FreightMango supplier without obtaining your consent prior to each disclosure. FreightMango will take reasonable steps to ensure that the overseas services provider is bound by privacy and confidentiality obligations.

If you wish to speak with FreightMango about this Section, or the Privacy Policy, you may do so by contacting FreightMango at support@freightmango.com

20. Warranty

You warrant to FreightMango that: for individuals, you are 18 years or older; for corporations, you have the right and authority to bind the corporation to the terms and conditions of this Agreement; all of the information you have provided to FreightMango in respect of this agreement is true, accurate and complete and FreightMango may rely on this information; User’s membership details are correct and you will update your membership details if they change; in respect of a listing you post on the Website, you will not approach a Member in order to complete a transaction unless you do so via the Website; you will not post defamatory comments on the Website; you have made your own investigation and performed sufficient due diligence on the Website to fully inform yourself about the functions and operation of the Website and have not relied on any representations made by FreightMango or any other person in relation to the Website; and you are in compliance with and will continue to comply with all of your obligations under any and all applicable laws.

21. Access to Website

Notwithstanding your acceptance of this Agreement, FreightMango is under no obligation to provide access to the Website or guarantee its availability or operation in any form and may suspend or terminate access to the Website or make changes to the Website at any time without notice to you.

22. User Credentials

22.1. FreightMango may require you to use a username and password or other authentication or security method in order to access and use the Website. You must keep User’s username and password secure at all times.

22.2. You are responsible for all access and use of the Website that occurs through the use of your username and password. Each act or omission in the course of accessing the Website is deemed to have been performed by you, regardless of whether that act or omission was undertaken by you.

22.3. You must immediately notify FreightMango if you become aware of any suspected or actual unauthorized activity prohibited disclosure or use of your username and password, or any confidential information; or existence or exploitation of any security vulnerability, weakness, or threat on the Website. You must take all steps reasonably within your power to mitigate, prevent or stop any such conduct and provide all assistance reasonably requested by FreightMango in relation to any actions or proceedings FreightMango may take against any person for any such conduct.

23. No Agency

Entry into this Agreement does not give rise to an agency, partnership, joint venture, employee-employer or other similar relationship in whatsoever nature. You do not have any other authority to bind FreightMango or FreightMango’s related entities or affiliates in any way.

24. Disclaimer of Warranties

THE FREIGHTMANGO WEBSITE AND ANY SERVICES BY FREIGHTMANGO ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT USING THE FREIGHTMANGO WEBSITE WILL RESULT IN HIGHER NUMBERS OF CUSTOMERS OR INCREASED REVENUE FOR YOU OR YOUR BUSINESS. WE MAKE NO WARRANTY THAT THE FREIGHTMANGO WEBSITE OR FREIGHTMANGO’S SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.

25. LIMITATION OF LIABILITY

NEITHER FREIGHTMANGO NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE FREIGHTMANGO WEBSITE OR PROVIDING FREIGHTMANGO’S SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR FROM THE USE OF OR INABILITY TO USE THE FREIGHTMANGO WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT FREIGHTMANGO HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED IN ITS ESSENTIAL PURPOSE.

IN NO EVENT WILL FREIGHTMANGO’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR FROM THE USE OF OR INABILITY TO USE THE FREIGHTMANGO WEBSITE OR FREIGHTMANGO’S SERVICES EXCEED THE AMOUNTS YOU HAVE PAID TO FREIGHTMANGO FOR USE OF THE FREIGHTMANGO WEBSITE AND FOR FREIGHTMANGO’S SERVICES IN THE 12 MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR $10,000 IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO FREIGHTMANGO, AS APPLICABLE.

THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE COMMERCIAL AGREEMENT BETWEEN FREIGHTMANGO AND YOU.

26. Indemnity

You hereby irrevocably indemnify FreightMango, FreightMango’s officers, employees and agents against any claim, liability, loss, damage, costs including the cost of any settlement and legal costs and expenses, arising out of or in any way connected with (i) your access to or use of FreightMango’s Website or FreightMango’s Services, (ii) your User Information, or (iii) your violation of this Agreement. You indemnify FreightMango, FreightMango’s officers, employees and agents against any claim, liability, loss, damage, costs (including the cost of any settlement and legal costs), and expenses arising out of or as a consequence of a default or unlawful or negligent act or willful act or omission on your part (including, if relevant, your officers, employees, agents or subcontractors). Without limiting the preceding paragraph, you indemnify FreightMango, FreightMango’s officers, employees and agents from and against any claim, liability, loss, damage, costs (including the cost of any settlement and legal costs and expenses on a solicitor and own client basis), and expenses incurred by virtue of any breaches of a third party's intellectual property rights as a direct or indirect consequence of your use of the Website or any software or other intellectual property licensed to you under this agreement. This clause survives the termination of this Agreement.

27. Compliance with Laws

By entering into this agreement you represent and warrant that you are in compliance with and will continue to comply with all applicable laws, rules, and regulations, including without limitation US economic sanctions, export controls, anti-corruption, anti-money laundering and tax laws, and all other laws, as applicable, in the performance of this Agreement.

28. Termination

28.1. Term. This Agreement will commence when you accept its terms, and unless terminated earlier in accordance with the terms of this Agreement, will remain in force and effect for as long as you are accessing FreightMango’s Website and FreightMango is providing Services to you.

28.2. You may terminate your membership and account with FreightMango by providing FreightMango with 30-days written notice of your decision to terminate the use of the Website.

28.3. Effect of Termination. Upon the expiration or termination of this Agreement, you will no longer be able to access and use FreightMango Website.

28.4. Transactions that are Still in Process. If you are a Seller, in the event that upon the expiration or termination of this Agreement, a Buyer has a copy of a valid unexpired quote from you and wishes to place an order, or the performance of Freight Services agreed to through the FreightMango Website is ongoing, the expiration or termination of this Agreement will not affect the terms of such agreement between you and another Member. Sellers are obligated and agree to carry out the Freight Services specified in such an agreement to completion in accordance with the terms of the agreement between the Seller and Buyer for the transaction in question and Buyers are obligated and agree to fulfil their obligations under such agreement, including payment obligations to FreightMango.

28.5. Survival. The rights and obligations of the parties contained in the following Sections will survive termination of this Agreement: Section 7 (Intellectual Property); Section 8.2 (Disputes with Sellers); Section 9.2 (Disputes with Buyers); Section 28.3 (Effect of Termination); Section 28.4 (Transactions that are Still in Process); Section 28.5 (Survival); Section 24 (Disclaimer of Warranties); Section 26 (Indemnity) and Section 25 (Limitation of Liability).

29. General

29.1. Assignment. You may not assign or transfer this Agreement, by operation of law or otherwise, without FreightMango’s prior written consent. Any attempt by you to assign or transfer this Agreement, without such consent, will be null. FreightMango may assign or transfer this Agreement without restriction or your consent to an affiliated company or to a successor or acquirer, as the case may be, in connection with a merger or acquisition, or the sale of all or substantially all of our assets. Subject to the foregoing, this Agreement will bind and benefit the parties and their respective successors and assigns.

29.2. No Election of Remedies. Except as expressly set forth in this Agreement, the exercise by either party of any of its remedies under this Agreement will not be deemed an election of remedies and will be without prejudice to its other remedies under this Agreement or available at law or in equity or otherwise.

29.3. Governing Law. This Agreement will be governed by and construed in accordance with the laws of Delaware state, excluding its body of law controlling conflict of laws. Any disputes will be resolved exclusively by binding arbitration in New York under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules.

29.4. Severability. If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of the Agreement will remain in full force and effect, and the provision affected will be construed so as to be enforceable to the maximum extent permissible by law.

29.5. Notices. Any notices or other communications provided by FreightMango under this Agreement, including those regarding modifications to this Agreement, will be given: (i) via email; or (ii) by posting to the FreightMango Website. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted. Notices to FreightMango should be sent to support@freightmango.com.

29.6. Waiver. FreightMango’s failure to enforce any right or provision of this Agreement will not be considered a waiver of such right or provision.

29.7. Entire Agreement. This Agreement, together with all documents which incorporate this Agreement and which are incorporated by reference into this Agreement (including the FreightMango Digital Freight Marketplace Customer/User Agreement, the Vendor/Supplier Agreement, the FreightMango Privacy Policy and any other agreements entered into between you and FreightMango and FreightMango policies) constitutes the complete and exclusive agreement of the parties with respect to its subject matter and supersedes all prior understandings and agreements, whether written or oral, with respect to its subject matter.