Careers

Job Title : Global Account Manager (Miami, Florida)

Job Experience : 4-5 years

Location : Miami, Florida

Shift : Day Shift

We are currently recruiting for a Global Account Manager, with a background in Air & Ocean Freight Forwarding. The Role will be based in Miami Florida reporting to the SVP Strategy & Growth. 

Responsibilities of the role include, but are not restricted to:

• Creating and sustaining new customer relationships through sales activity.
• Act as a hunter for outside sales activities as well as account management.
• Consolidate the local sales channels by promoting and assisting in closing opportunities throughout market verticals.
• Lead the development of market products and strategy to accommodate for current trends in customer demand in respective verticals.
• Responsible for achieving the vertical-wide Air & Ocean revenue target by directly/indirectly consolidating the sales of products and services.
• Lead Quarterly Business Reviews with customers with the aim of maintaining communication 
• Regularly report to senior management in pre-agreed intervals to provide updates on sales activity.

Responsibilities of the role include, but are not restricted to:

• A minimum of 5 years account management experience with Air & Ocean Freight Forwarding.
• Strong negotiation and problem-solving ability.
• Excellent Client presentation and relation skills.
• Outstanding team-working capabilities.
• Excellent organisation skills.
• Disciplined self-starter who is goal-oriented.
• Strong Written and Verbal communication.

Business Development Representative:

We are currently recruiting for a Business Development Representative (BDR), with a background in Air & Ocean Freight Forwarding. The Role will be based in Miami Florida reporting to the SVP Strategy & Growth. 

Responsibilities of the role include, but are not restricted to:

• Research for new sales opportunities through the internet, lead lists, or other external sources of leads in order to grow the customer base within territory or area.
• Identify/Prospect/Target and qualify potential new customers either proactively or reactively via cold-calling through phone or electronically.
• Handle inbound, unsolicited prospect calls and convert them into sales.
• Respond to web requests, incoming calls, or referrals in a timely manner in order to sell all FreightMango services.
• Identify decision makers within targeted leads to begin the sales process.
• Prepare and deliver sales presentations, product/service demonstrations.
• Update company Customer Relationship Management (Hubspot) system accordingly
• Maintain a full sales pipeline at all times.
• Keep management informed through the completion of required reports (Top Target List)
• Attend bi-weekly BD conference calls and/or participate in regular sales meetings.
• Work with internal departments to ensure customer transactions are processed accurately and efficiently.

To be considered for the role candidates must meet the following requirements:

• College diploma or an acceptable combination of education and experience.
• A minimum of Two years of direct work experience in a sales capacity.
• Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.
• Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
• Success in qualifying opportunities involving multiple key decision makers.
• Strong knowledge of the logistics industry and related sales principles, methods, practices, and techniques.
• Exceptional verbal communication and presentation skills.
• Excellent listening skills.
• Strong written communication skills.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Experience with CRM software

Job Title : Inside Sales Executive

Job Experience : 2-4 Years

Location : Gurgaon

Shift : Day Shift

JiffyShip Cargo Technology Solutions Pvt. Ltd. : JiffyShip is a young company that is addressing one of the largest industries in dollar terms and by volume of transactions – International Shipping and Logistics. We are a start-up that is backed by an International Private Equity firm that has invested in successful profitable companies worldwide, including India.

We are looking for a motivated and well-spoken Inside Sales Executive to join our sales team. The Inside Sales Executive will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.

Roles and Responsibilities :

• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
• Actively sourcing new sales opportunities through cold-calling and emailing.
• Explaining and demonstrating features of products and services.
• Upselling products and services.
• Researching and qualifying new leads
• Utilizing virtual meetings to build relationships with new customers.
• Processing customers' purchase orders and liaising with the logistics department
• Advising customers on suitable product selection based on their needs and specifications.
• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
• Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
• Closing sales and achieving sales targets.

Qualification and Experience :

• Proven sales experience.
• Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.
• Education: Graduate
• Should have industry knowledge (shipping & Logistics)

Job Title : AM/Manager Pricing

Job Experience : 3+ Years

Location : Gurgaon / Mumbai/Chennai

Shift : Day Shift

Jiffy Ship is a young company that is addressing one of the largest industries in dollar terms and by volume of transactions – International Shipping and Logistics. We are a start-up that is backed by an International Private Equity firm with a successful portfolio of investments in large profitable companies worldwide. We currently have an internal SaaS product live in multiple countries for one of the largest shipping companies globally and a freight marketplace product known as FreightMango, which is both consumer and industry facing.

This opening at FreightMango where we are looking for an independent and experienced pricing manager. Good knowledge of handling pricing,resolving rates-related issues n after-sale issues with the shipping lines and customers. Strong verbal and written communication, interpersonal skills.

Responsibilities :

Dealing with all types of correspondence with shippers & agents, and update the client accordingly, check the best rates and quote the rate to the client, overseas agent, salesperson, and Sub Agents.

Requirements :

• Freight negotiates with carriers for both Exports and imports for existing and new customers
• Handling queries related to rates, services & documentation for both Import/Export, Cross trade & Pricing.
• Coordinating with Customers, Shipping lines and overseas agents for end-to-end Sea & Air consignment process.
• Tracking, Responding, and Resolving customer issues and requests in a timely manner.
• To check the logistics issues with the shipping line & transporter if any & rectifying within a TAT period.
• Preparing daily /weekly /monthly MIS reports and strategy for business developments∙

Skills :

• Excellent written and verbal communication, complemented by good listening and presentation skills
• Strong analytical and problem-solving skills.

Job Title : Software Engineer -Python

Job Experience : Minimum of 3+ years of hands on experience in python using Djangoframe work

Location : Gurgaon

Shift : Day Shift

Company Profile :

JiffyShip is a young company that is addressing one of the largest industries in dollar terms and by volume of transactions – International Shipping and Logistics. We are a start-up that is backed by an International Private Equity firm that has invested in successful profitable companies worldwide, including India.

Roles and Responsibilities :

• We are looking for a talented, skilled and experienced python web developer who can architect, develop and own some very interesting components of our web and mobile application products.
• You will be writing a high performing code and will be participating in key architectural decisions.
• Being a young, technology driven startup we provide employees with tremendous potential for growth and opportunities to work and learn on cutting edge technologies.
• You will be part of a smart and dedicated team of engineers.
• Sound knowledge of object-oriented design concepts and algorithms.
• Minimum of 2.5 – 5 years of web development experience.
• Good knowledge & understanding of Python and Django web framework, MySql, Jquery, Javascript
• Very good at developing Rest Based APIs
• Needs basic understanding in backend development and web architecture
• Experience working with Git. Strong problem solving and analytical capabilities
• Team Player & ability to work in a fast paced environment

Qualification and Experience :

• Fast learner, flexible and able to work well within a cross-functional team environment.
• Solid understanding of the full application development life cycle
• Open source contributions
• Exposure or Understanding of Memcache, Redis, Angular JS is preferred
• Minimum of 3+ years of hands on experience in python using Djangoframe work

Job Title : Product Owner

Job Experience : 3+ Years

Location : Gurgaon

Shift : Day Shift

Jiffy Ship is a young company that is addressing one of the largest industries in dollar terms and by volume of transactions – International Shipping and Logistics. We are a start-up that is backed by an International Private Equity firm with a successful portfolio of investments in large profitable companies worldwide. We currently have an internal SaaS product live in multiple countries for one of the largest shipping companies globally and a freight marketplace product known as FreightMango, which is both consumer and industry facing.

This opening at FreightMango is for a role that will help us scale and manage our product spread across both our business lines. The key highlights of this role are as follow

Responsibilities :

• Product & Product Operations
  • Manage product backlog and planning / roadmap documentation updates & prioritization
  • Provide guidance and resolve confusion among the agile team members contributing in the product development cycle
  • Liaison with the Product Head And/or external global teams to obtain requirements for product building and convert them into a readable document of product specifications for Technology and Design team
  • Lead Product release planning and set expectations for new features / delivery and timelines
  • Work with Technology and design to adhere to Product planning and delivery
  • Manage product escalations, both internal and external – work with others in Product and Tech team to devise solutions and arrest problems from reoccurring
  • Own and create (where needed) product guides, help docs, training material and product presentations
  • Contribute in developing material for investor & sales presentations, demos and other external documentation communicating the product capabilities and features
  • Manage tasks related to product operations that enable smooth functioning of the large-scale volume of transactions seen on the platform which may include – setting up email communication strategy & execution, database migration / update tasks, manual report or dashboard creation from database among others

Requirements :

• Experience
  • A deep curiosity about new business models enabled by digital technology
  • Willingness and perseverance to learn about one of the most complicated industries – International Freight & Logistics
  • At least 3 of experience in a product owner/manager role
  • Preferably has worked in a start-up and is good at problem solving in a startup environment
  • Should understand how technology works at a high level and be open to learn about digital tools that will aid and be necessary in day-to-day activities
• Skills
  • Excellent written and verbal communication, complemented by good listening and presentation skills
  • Should be able to handle multiple open items on a daily basis and prioritize work time through effective planning
  • Is familiar with digital technologies, advancements in the digital logistics sector and is comfortable with digital technology products
  • Eye for detail and able to visualize the big picture
  • Working knowledge of EDI feeds and web services/APIs
  • Proficient in data structures and database concepts
  • Successful track record in building B2B, SaaS products within innovative, growth- oriented companies.

Job Title : Sales Associate

Job Experience : At least 12 months of Sales and business development experience, preferably with an NVOCC / Freight Forwarding Enterprise / Logistics Technology Domain Company

Location : Chennai, Delhi, Mumbai, Gujrat

Shift : Day Shift

JiffyShip Cargo Technology Solutions Pvt Ltd. : JiffyShip is a young company that is addressing one of the largest industries in dollar terms and by volume of transactions – International Shipping and Logistics. We are a start-up that is backed by an International Private Equity firm with a successful portfolio of investments in large profitable companies worldwide.

The opening at JiffyShip is for a role that will help us develop our business channel in India. The key highlights of this role are as follow

Responsibilities :

• Channel Partner Development (Vendors)
  • Deep dive into the logistics value chain landscape and identify potential vendors for the platform offering services for sea freight movement, customs brokerage, trucking cargo solutions, cargo insurance, warehousing solutions and other logistics solutions
  • Develop a channel partner network in India as suppliers on the product platform
  • Consult with potential channel partners, understand pain points and offer solution via the JiffyShip platform to provide additional business volume
  • Work with vendor partners and servicing team to on-board signed up vendors and upload their pricing and service data onto our platform
  • Work with the servicing and product team to highlight product gaps and market needs that help signing up more vendors and provide a better experience to our users
  • Build a healthy pipeline and maintain a consistent renewal rate of seller services on the platform, ensuring that we have a critical mass of channel partners available on the platform at all times
• Revenue Channel Scaling
  • Study the shipping client landscape and target import/export clients or Beneficial Cargo Owners (BCO’s) whose needs can be met by our product solution
  • Sourcing new opportunities via lead follow-up, cold calls and emails
  • Prospect, Meet and demonstrate the JiffyShip platform to service their logistics and movement needs
  • Work with servicing and product team to ensure that the shipping experience with our platform remains positive
  • Work with servicing team and relationship managers to ensure your clients are trained and well versed in using the system for quoting / booking and tracking their orders
  • Build long term relationship with clients and achieve a high frequency of repeat orders from clients on our platform
  • Participate in trade shows or industry fairs to seek out new potential clients to introduce our product
  • Forecast and plan targets for revenue in conjunction with the business teams for your territories
  • Deliver on-ground feedback to marketing and product teams to ensure right campaigns and product strategy is in action
• Experience Required
  • A deep familiarity with the shipping and logistics / Freight forwarding industry in the India, shipping and cargo movement rules, overall process requirements at different stages of cargo movement
  • At least 12 months of Sales and business development experience, preferably with an NVOCC / Freight Forwarding Enterprise / Logistics Technology Domain Company
  • Experience in handling customer escalations, deciphering customer needs and relationship building
• Skills
  • Excellent written and verbal communication, complimented by good listening and presentation skills
  • Should be able to handle multiple open items on a daily basis and prioritize work time through effective planning
  • Is familiar with digital technologies, advancements in the digital logistics sector and is comfortable with digital technology products
  • Proven ability to close sales contracts and maintain a high client retention
• Others
  • Requires local and outstation travel

Job Title : AM/TL Operations (Pan India/Overseas)

Job Experience : 6-9 Years

Location : Gurgaon

Shift : Day Shift (Pam India) and Night Shift (Overseas)

JiffyShip Cargo Technology Solutions Pvt Ltd.: JiffyShip is a young company that is addressing one of the largest industries in dollar terms and by volume of transactions – International Shipping and Logistics. We are a start-up that is backed by an International Private Equity firm with a successful portfolio of investments in large profitable companies worldwide.

The opening at JiffyShip is for a role that will help us develop our business channel in India. The key highlights of this role are as follow

Responsibilities :

• Individual will be responsible for complete sales ownership of customer
• Build and maintain relationships with customers and grow customer base.
• Follow up on leads provided by BU’s to get the business on-board.
• Negotiating sales deals with customers and following up on a regular basis
• Achievement and monitoring of individual/ team sales targets by maintaining robust sales pipeline and providing guidance to sales professionals.
• Achieve budgeted margins for business
• Responsible for entire customer acquisition process from lead generation to final closure
• One should have market intelligence and should act as a liaison between the customers and operations staff
• Liaise with customers on payments as well as address shipping or quality issues to maintain a strong business relationship
• Ensure accuracy and timeliness of data entry in CRM
• Follow up with proposed customers for unfinished bookings on platform

Skills:-

• Excellent written and verbal communication, complimented by good listening and presentation skills
• Should be able to handle multiple open items on a daily basis and prioritize work time through effective planning
• Is familiar with digital technologies, advancements in the digital logistics sector and is comfortable with digital technology products
• Proven ability to close sales contracts and maintain a high client retention

Job Title : Creative Content Write

Job Experience : 1-3 years

Location : Gurgaon/ Remote

Shift : Day Shift

FreightMango is a young company that is addressing one of the largest industries in dollar terms and by volume of transactions – International Shipping and Logistics. We are a start-up that is backed by an International Private Equity firm with a successful portfolio of investments in large profitable companies worldwide. We have multiple products across B2B/B2C marketplace, SaaS and CRM. We currently have opening for a product owner role that will help us scale and manage our product spread across current business lines.

The ideal candidate will assist in all areas of creative endeavours be it in social media, mailers etc. They will be comfortable in maintaining various marketing campaigns and have a creative skill set which enables them to brainstorm new initiatives.

Responsibilities :

• Develop and maintain websites, newsletters, emails, social media campaigns
• Contribute to marketing and creative brainstorm initiatives
• Identify and propose internal/external ideas and initiatives to help promote general awareness of company brand
• Basic knowledge of SEO
• Should know Keyword Research
• He/she will be responsible for Article Writing, Quora Promotion, Website Content, Developing engaging and viral content for social media
• Write detailed blogs, Sales script & descriptions for our services

Technical Skills:-

• Bachelor's degree or equivalent experience
• Excellent conceptualisation and designing skills
• Ability to manage multiple priorities
• Knowledge of all social networking platforms

Job Title : Product Designer

Job Experience : 4-5 years

Location : Gurgaon

Shift : Day Shift

FreightMango is a young company that is addressing one of the largest industries in dollar terms and by volume of transactions – International Shipping and Logistics. We are a start-up that is backed by an International Private Equity firm with a successful portfolio of investments in large profitable companies worldwide. We have multiple products across B2B/B2C marketplace, B2B SaaS and CRM. We currently have opening for a product designer role that will help us scale and manage our product spread across current business lines.

Key Responsibilities :

As a Product Designer, you’ll be responsible for thought leadership and design execution on customer facing websites and blogs. You’ll create digital experiences with our customers toengineerp of mind, partnering with our product, marketing, and leadership teams to re-imagine how FreightMango attracts new visitors and converts them to clients. As a Product Designer you’ll be involved in early ideation through delivery with Engineering to ensure an exceptional end product that supports FreightMango ability to excite and delight customers.

What You’ll Bring :

• 4-5 years doing product design work
• Design portfolio showcasing a high level of craft and attention to detail in ecommerce/marketplace/ B2B space
• Experience shipping and iterating on multiple different products
• Proficiency in multiple UX-related software applications (Figma, Invision etc.)
• Understanding of user-centered design (UCD), search engine optimization (SEO), funnel optimization, planning and conducting user research, user testing, A/B testing, rapid prototyping, usability and accessibility concerns
• Expertise in UI patterns, hierarchy, negative space, UI affordances and other core UI design principles
• Curiosity and interest in new applications of tech and implementation of micro interactions
• Experience in responsive design for both mobile and web
• Familiarity with marketing tech stacks a plus
• Knowledge of working in CMS

What You’ll Do:-

• Collaborate with product managers to understand business and product goals and set design strategy to create holistic design solutions to address business, brand and user requirements
• Execute on all phases of the design process; from wireframing concepts and creating pixel- perfect visuals to final hand-off to engineering
• Use business requirements alongside user and market research to assist in developing scenarios, use cases, and high-level design requirements
• Obtain feedback to drive design iteration through online testing and stakeholder interviews
• Analyze and apply data gathered from user research and website metrics to inform and improve design decisions
• Work closely with engineering to understand constraints and come up with client centric solutions
• Ensure holistic client experiences across the client journey, and contribute to collaborative design reviews and work sessions
• Partner and collaborate effectively with engineers, designers, product owners, and business stakeholders on all initiatives to implement innovative solutions and deliver final products
• Stay informed on UX design trends, tools, and industry trends